We are specialist in delivering complex care in the client’s own homes.
An outcome focussed approach encourages Clients to identify the lives they wish to lead. Educating all our staff to SVQ level 3 in social care ensures they have a working knowledge and understanding of the highest quality of care they should be providing for the individuals and families we support.
Where appropriate, working alongside independent advocates encourages Clients to highlight the life choices they make from a greater range of options than they may already be aware of. This ensures that the Client feels their needs are being respected listen too
We work closely with Advocates from Equal Say, who work with our Clients and staff, to ensure that Clients are empowered to make decisions, which affect their lives. This information is then published in our monthly reports, which are distributed amongst the relevant multi-disciplinary professionals involved in the Clients’ care.
Also support Clients to attend work experience placements in the community, which enhances their confidence and assists in skills development. Risk assessments are prepared and discussed with clients for all activities and excursions, taking account that there must be a controlled level of risk involved in each new opportunity.
